Posted: 03/20/2021

Modlich Monument Company and their family of companies has been Central Ohio’s trusted memorial and gravestone maker; helping families for generations create handcrafted, personalized monuments to honor loved ones.

Modlich is seeking a Memorial Consultant who will be responsible for giving caring and compassionate guidance and consultation to individuals and their families in their selection of a personalized monument. This individual will help in the selection of stone, design, engraving and final installation. Ensuring that customer service is professional, courteous, and timely is our highest priority.


  • Serve as the primary point of contact with our customers, providing caring and compassionate guidance in selection of personalized monuments.
    • Provide expertise in helping individuals select type of stone, design and engraving.
    • Ensure required information is accurately entered and tracked.
    • Maintain communication with customers throughout process.
  • Assist in day-to-day retail store operations including order tracking and maintaining optimal displays of merchandise.
  • Complete daily operational tasks from point of sale through order fulfillment
  • Review all active orders a minimum of weekly to ensure that they are progressing smoothly through production.
    • Follow-up with customer, cemetery, and production team, as necessary.
  • Create and maintain an ongoing business relationship within the industry and related industries. 
  • Consistently develop and execute targeted marketing initiatives.
    • Engage and follow-up with all prospective clients from initial point of contact to completion of production.
    • Actively engage in community organizations.
  • Problem solve or escalate situations when necessary to the appropriate persons.
  • Other duties as assigned.
  • Assumes responsibility for tasks related to accurate and timely completion of customer orders. 
  • Establish and maintain good business relations with customers and professional contacts.
  • Assist with the effective administration of retail store functions.
  • Plan, develop, and implement effective direct mail marketing campaigns.
  • Participate in networking events and engage in chosen community organizations. 
  • High school graduate. College business training preferred.
  • One to three years of experience in an outside sales or retail sales position.
  • Design/graphic design background preferred
  • Excellent verbal and written communication skills, including proof reading
  • Excellent organizational and task-management skills.
  • Basic Computer Skills (CRM system, web and email applications, Microsoft Word & Excel applications).
COMPENSATION AND BENEFITS: Compensation is salaried ($30,000 per year) plus commission-based sales potential. (No cap on commission.) Health Insurance available with the company paying a portion of the individual’s premium. IRA with company match.

Join the Modlich Monument team and enjoy a wonderful working atmosphere and the satisfaction of helping individuals and families during a difficult time in their lives.

PLEASE NOTE THAT WE ARE PARTNERING WITH GO-HR TO FILL THIS POSITION. Please send cover letter and resume to Any inquiries to Modlich Monument will be directed to GO-HR.

Modlich Monument Company is an Equal Opportunity Employer. This is a non-smoking environment. This job description is designed to be a good representation of the job requirements by is not a comprehensive listing of activities, duties or responsibilities required of the employee.

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