Education

Pharmacy Strategies for Sustainable Healthcare Cost Management in Family Business Pharmacy costs continue to be one of the fastest-growing components of employer healthcare spending, driven by specialty medications, GLP-1 therapies, and evolving PBM dynamics. For family businesses, these pressures can be especially significant as leaders balance cost control, employee well-being, and long-term sustainability across both family and non-family team members covered under the plan. This session explores proven pharmacy strategies that improve transparency, enhance clinical outcomes, and create opportunities for meaningful cost savings. You’ll walk away with practical insights on optimizing pharmacy benefits, holding vendors accountable, and innovative approaches to managing both current and emerging pharmacy trends. ... read more

Leading Authentically in Family Business Designed for women in family business, this peer discussion explores how authentic leadership - including relationship-building, emotional intelligence, and collaboration - can be your greatest business advantage. You'll gain practical insights on overcoming self-doubt, earning credibility, and leveraging your unique strengths to lead with confidence and create lasting impact. ... read more

Got HR questions? Bring them. This candid, peer-driven roundtable gives you a rare opportunity to ask the things you've been wondering about - out loud, in a safe space with fellow family business owners and leaders who are navigating the same issues. Sharon DeLay, President of GO-HR and longtime Conway Center member, will facilitate the conversation and bring her frontline expertise navigating the HR challenges family businesses face every day. Whether you're wrestling with compliance, employee relations, recruiting, or policy decisions, Sharon creates an environment where no question is too basic and no challenge is off the table (as long as it's HR-related!). Come prepared with your real questions — and leave with practical insights, fresh perspective, and a few ideas you can actually put to work. Don't miss this in-person chance to dig in, engage with peers, and get the kind of guidance that only comes from experience. ... read more

High-performing sports teams don’t rely on talent alone—they succeed because everyone shares a clear understanding of how the game is played, with defined roles, strong accountability, disciplined execution, and trust in one another. Those same principles apply directly to family businesses, where alignment, communication, and a shared commitment to success are essential for long-term performance. Jackie Schetter of Lead for Culture will share engaging stories and practical takeaways. You’ll gain strategies for strengthening leadership, building a healthy team culture, anticipating needs, and creating an environment where individuals and teams consistently perform at their best. ... read more

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Building an Ownership Mindset: Empowering Non-Family Leaders in Family Businesses As family businesses grow, non-family leaders become essential to long-term success. But empowering and retaining them requires intentional leadership and mutual trust. This program explores how family businesses can develop high-performing non-family leaders by fostering an ownership mindset. Panelists will discuss building trust, defining roles, balancing family and non-family dynamics, accountability, succession planning, and helping key leaders feel connected to the company's future. ... read more

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Legacy in Action: Succession and Estate Planning Made Practical is a panel discussion designed to help family business leaders proactively tackle one of their most critical challenges — transitioning ownership and leadership while preserving both the business and family relationships. Featuring experienced family business leaders and trusted advisors, the session covers key topics including next-generation leadership preparation, balancing family dynamics with business realities, estate planning considerations, and effective communication of transition plans. Whether a business transition is years away or already in motion, attendees will leave with real-world lessons, practical strategies, and actionable takeaways to protect their legacy and ensure long-term business continuity. ... read more

Growth is exciting, but for family businesses, scaling successfully raises a critical question: how do you expand without sacrificing the culture, values, and relationships that made you successful in the first place? This panel brings together family business leaders who have navigated real periods of growth while intentionally preserving what matters most, including trust, accountability, customer relationships, and a people-first culture. Panelists will share candid lessons and practical strategies on hiring values-aligned leaders, communicating vision across a growing organization, balancing innovation with tradition, and building systems without losing entrepreneurial spirit. Whether you're preparing for your next stage of growth or already in the thick of rapid expansion, this session will give you actionable insights for scaling in a way that strengthens your culture and legacy. ... read more