Education

The Sales & Marketing Exchange is a quarterly, peer-to-peer roundtable designed for Conway Center member owners and leaders who are responsible for driving growth in their family business. It provides a confidential forum to work through real-time sales and marketing decisions with peers facing similar challenges. Come share what is working, what is not working and learn what other family businesses are doing to drive the marketing and sales engines. ... read more

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Join us for a webinar with Becky Fromkes focused on best practices for Quarterly Conversations and how to create more meaningful, productive dialogue with your team. Becky will share powerful, practical questions designed to uncover challenges, strengthen communication, and support employee growth and engagement. This session is ideal for leadership team members and anyone responsible for leading and managing others (LMAs) within the organization. Walk away with actionable strategies you can immediately apply in your next conversation. ... read more

Building on our popular February cybersecurity program, this interactive lunch roundtable digs into the real cyber risks family businesses face, from phishing and ransomware to leadership transitions and informal access, and what you can do to protect your business, reputation, and legacy. ... read more

For non-family C-suite leaders working in a family business. Peer-to-peer driven, sessions focus on objective and thoughtful insight and advice from those in similar situations. Additional fee to attend. Pre-approval to join and RSVP required. ... read more

No amount of money will scale your family business. But a little TLC on your Core Processes will! In this interactive workshop, you'll learn four simple steps to systemize your family business for consistency, scalability, profitability and fun. In this hands-on session, you'll work through the real challenge of documenting and simplifying a core process, using incomplete information, a few red herrings, and just enough chaos to feel familiar. Walk away with a firsthand understanding of what your team needs: process clarity, simplified documentation, and meaningful support. What unfolds will surprise you. And what you take away will change how you lead. ... read more

Artificial intelligence is no longer something family businesses can afford to observe from the sidelines. It is reshaping workflows, margins, talent models, governance expectations, and ultimately enterprise value. But knowing AI matters and knowing what to do about it are two very different things. In this practical, executive-level session, Ryan Frederick with Transform Labs will move beyond hype and headlines to outline the concrete steps family businesses can take to thoughtfully design their organizations for the AI era. Rather than focusing on isolated tools or experiments, this session will explore how to integrate AI into operating models, decision-making structures, and long-term strategy. ... read more