There is a lot of hype around new technologies. Some of the hype is justified and some isn't. In this session, Ryan Frederick, a principal at the digital product firm AWH will review the benefits, considerations, and realities of leveraging technology to fuel growth. This can be done with limited tech teams, or none at all - with great impact. Many family businesses have differentiated themselves based on high-quality customer experiences. How can small to mid-size businesses still deliver this while continuing to bring on new technologies? Ryan will be joined by Conway Center member Jonathon McKay with PATH. Jonathon will be sharing best practices on how Customer and Employee Experience are important factors when considering how to use and implement technology. Jonathon has been working with businesses for 13 years on how to ensure investments in technology and operations drive value to your most important stakeholders and differentiate your business in the marketplace. Facilitated by Lisa Keller, Vice President - Columbus Treasury Management at Park National Bank Sponsored by GREENCREST ... read more