Communication Styles & Crucial Conversations Communication is a double-edged sword for family businesses. Along with the usual obstacles that any business faces, they also must deal with the difficulty of interpersonal relationships. And how do you handle difficult conversations with your family and employees while maintaining a culture of trust and respect? How can you be assertive and address challenging situations without coming across as unlikeable? We'll discuss ways to overcome the feeling of having to be “nice and polite” that is leveraged as an excuse to avoid tough conversations – especially for women. We’ll talk about different communication styles and how to professionally communicate and defuse tense situations - both at work and in your personal life. ... read more